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Every article in your help center.
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Title
Category
Status
Author
Views
Updated
Set up your booking page
Publish the page your clients use to book, with your services, hours and team.
Getting started
Published
John Builder John Builder
4,820 Sep 24
Create your first event type
Event types describe what clients can book: a checkup, a class or a consultation.
Getting started
Published
Priya Raman Priya Raman
3,105 Sep 6
Update your billing details
Change the address, tax number or email address that appear on your invoices.
Account and billing
Published
Marcus Feeney Marcus Feeney
1,240 Aug 27
Change or cancel your plan
Move between Free, Team and Business, or cancel your subscription at any time.
Account and billing
Published
Marcus Feeney Marcus Feeney
2,210 Aug 7
Take deposits for appointments
Ask new clients for a deposit when they book to reduce no-shows.
Account and billing
Draft
Marcus Feeney Marcus Feeney
0 Oct 5
Contact support
Reach our team by email or from the chat bubble inside Tideline.
Tickets and channels
Published
Janis Considine Janis Considine
1,930 Sep 16
Phone support hours
Phone support has been replaced by chat and email.
Tickets and channels
Archived
Janis Considine Janis Considine
2,480 Jun 8
Connect your calendar
Sync bookings to the calendar of each team member and block times they are busy.
Integrations
Published
Noor Haddad Noor Haddad
5,310 Sep 28
Embed the booking widget
Let clients book from your own website without leaving the page.
Integrations
Published
Noor Haddad Noor Haddad
3,870 Sep 21
Send bookings to other apps with webhooks
Notify your own systems whenever a booking is created, moved or canceled.
Integrations
Draft
Noor Haddad Noor Haddad
0 11:49 AM
Legacy calendar feeds
Read only calendar feeds, replaced by two way calendar connections.
Integrations
Archived
Noor Haddad Noor Haddad
410 Jul 8
Calendar sync stopped after a password change
Reconnect your calendar when new bookings stop showing up in it.
Troubleshooting
Published
John Builder John Builder
640 4:04 PM
The booking widget shows a blank box
Cookie banners and content blockers can stop the widget from loading.
Troubleshooting
Published
Priya Raman Priya Raman
1,120 Oct 1
Deposits are declined at checkout
Reconnect your payment account when every deposit fails with the same error.
Troubleshooting
Draft
Marcus Feeney Marcus Feeney
0 2:49 PM
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